Chameleon - Certification

Service Description

STEP 1: GET THE BOARD GAMES Each certification participant will get the complete package with course materials and the full set of board games prior to the first day of certification. STEP 2: MASTER CONTENT – Day 1, Jan 27, 9:00-17:00 GMT, lunch break 13:00-14:00 During the first day of the certification, you will explore and practice the key concepts and micro-skills behind the Chameleon Board Games – in a facilitated, highly experiential and practical manner. The 5 fundamental needs for positive influencing – creating “chemistry” and trust with your customers • The neuroscience of influencing – “away from” and “towards” responses (or why chemistry is not just a buzzword) • Safety – how to create a sense of certainty, without over-promising • Prestige – how to create a sense of uniqueness and recognition • Autonomy – how to allow for freedom of choice when presenting terms and conditions • Relatedness – how to focus on relationships, not just facts and numbers • Equity – how to set the conditions for transparency and fairness • Power Words • Speaking the language of the 5 needs – how to become person-centered instead of product-centered 13 persuasion strategies to build outcome orientation Once participants have mastered the principles of building trust in a person-oriented manner, by speaking the language of the fundamental needs, they move on to explore strategies that increase their outcome orientation: Helicopter, Small Step, Loss Aversion, Strategic Compliment, 3 advantages-1 disadvantage, Values Reprioritization, Ace Up the Sleeve, Social Pressure, Alternatives, Honesty, Consistency, Long Term-Short Term, Tactical Empathy STEP 3 – MASTER THE GAMES – Day 2, Jan 28 9:00-17:00 GMT, lunch break 13:00-14:00 Participants get to play the 3 games and go through the Facilitator’s Guide. STEP 4 – COACHING SESSION FOR EACH TRAINER Each trainer benefits from a 1.5-hour coaching session with the Master Trainer, where they can explore  Preparing to deliver the session  Debriefing the session post delivery  Clarifying dilemmas, challenges, ways of adapting the program to a specific organization or group STEP 5 – EXTRA PERK: YOUR VIRTUAL ASSISTANT Each trainer can also access the virtual assistant CHAMELEON.AI.