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This course can no longer be booked.



  • Ended
  • 4,900 euros
  • Bulevardul Dacia

Service Description

DAY 1: Discover key concepts and skills for emotionally intelligent communication. In the first day of the certification, you will experience a set of micro-skills: 2 communication models The “Jackal” and the “Giraffe” The SADDIC antimodel The 5 categories of the toxic emotional reactions – how to express negative emotions and stay clear of toxic traps The micro-skills of conscious communication Distinction between judgement and observation Language patterns that trigger interpretation How to express emotions How to listen deeply How to connect emotions and needs How to ask for action in a way that gets action DAY 2: Play the 3 Savannah games SAVANNAH 1 – Find the Jackals When emotions run high, they can play havoc with interpersonal communication - it is very easy to use threats, blame and other "Jackal" patterns. This game will enable you to become aware and learn how to stay clear of toxic ways of expressing emotions. SAVANNAH 2 – Save the baby Giraffes Once you’ve become aware of the “don’t’s”, the second part of the game enables you to master the “do’s” of emotionally intelligent communication. You will identify and learn how to use micro-skills (“baby Giraffes”) that enable you to manage emotions in a balanced and constructive manner. SAVANNAH 3 – Save the baby Giraffes The third part of the game transforms the practical know how into action. You will learn how to respond to challenging situations by using the micro-skills previously acquired. And you will receive real time feedback from the other players, thus testing your actual ability to deal with emotions.

Contact Details

  • Learning Architect, Bulevardul Dacia, Bucharest, Romania


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